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ErfaFoodService - Expert talk

Expert Talk Voice Assistance & Digitalization in the Food Service Market

-on 03.09.2019 at urbanharbor Ludwigsburg

The background

The food service market is exposed to high competitive pressure and the constantly changing demands of the guests with regard to waiting times, information offer, offer quality and the digital offer. Intelligent solutions in the service area and the kitchen offer a high potential to optimize processes economically and at the same time meet customer expectations. Sensors for automatic recording, interfaces for data exchange via established systems, apps as well as cloud-based solutions already enable sophisticated products and facilitate work processes. In combination with voice input, significant added value can be achieved. It enables intuitive and simple operation, which in combination with AI assistance systems have a high degree of innovation. This significantly expands the interaction possibilities with the products. While Amazon-Alexa is experiencing rapid demand for the private sector, solutions for the food service market are still in their infancy. In this expert talk, we would like to present the current developments and projects in the field of voice assistance systems and digital solutions for networking. Afterwards, we will discuss your needs, requirements and integration potential for voice assistants with you and the experts in a round table discussion.

Target groups

Decision-makers, restaurateurs, equipment manufacturers, logistics and delivery services, service and consulting companies, food manufacturers, suppliers.

Our goal is to organize food logistics via intelligent reusable systems and to network quality-relevant data along the food supply chain via the manufacturer-independent platform CHECK CLOUD.

Max Maier

CEO - CHECK CLOUD

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Online registration

Turn your food into a networked product.

Learn more

Send us an enquiry - we look forward to working together to design the best solution for your business.

HACCP lists no longer 4 years in the confusing paper-folder chaos, but transparent, digitally retrievable at any time. All measuring points and documentation as well as alarms in one web interface.

Organize your operation no matter where you are and always stay informed about your process-relevant data.

Efficient energy management - is your refrigerator constantly 3 °C too cold?

Ask CHECK HACCP and uncover your savings potential.

Reference - Europapark Rust

Networked gastronomy: Telekom digitizes quality controls

Europa-Park in Rust uses IoT solution in the new "Krønasår" hotel
Perform and document quality and hygiene checks digitally
More transparency in food processing

A good chef must be able to do more than just cook delicious dishes. The demands on him are manifold. In addition to good taste, the guest expects high quality ingredients. The legislator demands that he adheres to hygiene standards and documents them. The operator wants a sustainable use of resources. Chefs are now getting help for this from the Internet of Things (IoT). The "Check Cloud" solution digitizes inspection processes and documents their results. Seamlessly and in real time. It also provides reliable data about systems and their function. For example, whether cold storage rooms are working faultlessly. The Europa-Park theme park & adventure resort in Rust uses the solution. It is used in the gastronomy in the new 4-star superior hotel "Krønasår".

IoT solution puts an end to paperwork

Hygiene is the be-all and end-all in a kitchen. In general, the more extensive the gastronomic offer, the higher the requirements. In Germany, food safety regulations are based on the global hygiene concept "HACCP" (hazard analysis and critical control points). This means that those responsible must carry out checks at critical points and document the results. For example, what is the temperature of the chicken breast when it is delivered? At what temperature is it stored in the cold store? Were the containers properly cleaned after use? Many still use handwritten protocols or Excel lists for this.

This is much easier, faster and more reliable with the "Check Cloud" solution. It is a complete package with which companies can carry out and document inspection processes digitally. "Check Cloud" is based on the Telekom solution "Goods Compliance", which has been adapted for the special requirements of the food industry and gastronomy. "To this end, we are cooperating with the Max Maier Group, which has international experience in equipping commercial kitchens. In this way, we are combining the experience of both industries in Check Cloud," says Rami Avidan, who is responsible for the Internet of Things business at T-Systems.

Food quality always in view

Using sensors, hand-held measuring devices and checklists, kitchen staff record the required data, such as the temperature of the food. And they do so at freely definable checkpoints. All data flows in real time via the cloud into a clear online portal. There, they are graphically processed and documented. So the chef can see at a glance: Everything is in order. If not, the solution sounds the alarm.

Complete documentation of hygiene controls

Thanks to the IoT solution, the entire food processing becomes transparent. From the delivery of goods to storage and preparation to the serving of food. The chefs thus document seamlessly that they are complying with the regulations. In addition, they receive valuable information in real time about the condition of the food. In this way, they ensure the quality of the food and operate more sustainably.

Europa-Park uses the solution in the new hotel "Krønasår

"We make no compromises when it comes to quality. This applies to our attractions and hotels as well as to our restaurants. Digitalisation helps us to achieve the goals we have set ourselves and to comply with legal requirements," says Arne Weimann, Deputy Food & Beverage Director at Europa-Park Hotels. "Check Cloud convinced us functionally and in terms of data security." It will be used in the gastronomy of the new 4-star superior hotel "Krønasår". Europa-Park opened the new hotel on May 31. Two restaurants and a café offer space for over 1,300 guests at the same time.

- A contribution from Telekom -

published 06/26/2019

Telekom IoT Specials

Hotel KRØNASÅR

Turn your food into a networked product.

Learn more

Send us an enquiry - we look forward to working together to design the best solution for your business.

HACCP lists no longer 4 years in the confusing paper-folder chaos, but transparent, digitally retrievable at any time. All measuring points and documentation as well as alarms in one web interface.

Organize your operation no matter where you are and always stay informed about your process-relevant data.

Efficient energy management - is your refrigerator constantly 3 °C too cold?

Ask CHECK HACCP and uncover your savings potential.

Rational - CHECK CLOUD

Rational Paper

The kitchen as the heart of state-of-the-art food production

The future: Quality control from the field to the plate. Today, all kitchen appliances are already fully digitalised and networked with the CHECK CLOUD. Processes are constantly monitored in terms of hygiene, temperature, operating time and storage. Data is documented according to HACCP standards. CHECK HACCP, a digital system from CHECK Services, is responsible for this.

Paper Download

Rational website

Turn your food into a networked product.

Learn more

Send us an enquiry - we look forward to working together to design the best solution for your business.

HACCP lists no longer 4 years in the confusing paper-folder chaos, but transparent, digitally retrievable at any time. All measuring points and documentation as well as alarms in one web interface.

Organize your operation no matter where you are and always stay informed about your process-relevant data.

Efficient energy management - is your refrigerator constantly 3 °C too cold?

Ask CHECK HACCP and uncover your savings potential.

Savings potential through CHECK HACCP

Data Facts - speisewerk

Size: 3500-4000 meals a day

Delivery points: 50 locations

Method: 80% Cook & Chill, 20% Cook & Hold

HACCP responsible person: 3 cooks, each responsible for a different area

CHECK HACCP: 25 QR codes, 3 core temperature sensors (Mobile CHECK), 8 cold stores (Auto CHECK), 3 gateways. (230€ / month)

Time conventional analogue HACCP documentation effort per cook: 30-40 min daily

Documentation effort CHECK HACCP per cook: 5-10 min daily

Time saved per cook: 20 min daily

ROI taking into account all investments, including service & installation over the 36 months: 9.2 months

Turn your food into a networked product.

Learn more

Send us an enquiry - we look forward to working together to design the best solution for your business.

HACCP lists no longer 4 years in the confusing paper-folder chaos, but transparent, digitally retrievable at any time. All measuring points and documentation as well as alarms in one web interface.

Organize your operation no matter where you are and always stay informed about your process-relevant data.

Efficient energy management - is your refrigerator constantly 3 °C too cold?

Ask CHECK HACCP and uncover your savings potential.

Customer feedback speisewerk

What our customers say about CHECK HACCP

Lunch & More

Mobile catering for regional day-care centres, schools, refectories and companies

Samuel Staiger - Operations Manager speisewerk

"The administration of CHECK is simple. Creating users or adding new measuring points can be done within a few minutes and is immediately recorded in the CHECK CLOUD and can therefore be used straight away.The dashboard informs me immediately about deviations and is therefore my 24-hour watchdog in the house.Our cleaning company is also connected to the CHECK CLOUD and can therefore document all cleanings.Damage and soiling can be immediately recorded via the photo function.

Marcel Stein - Head chef speisewerk

"I get immediate information about deviations via the dashboard and have more overview and transparency in a single system instead of in individual folders. The mobile digital core temperature measurement and the Auto CHECK of the cold stores save me 30 minutes a day with better and more accurate documentation results, so I have more time for important tasks.

Mario Scherer - Chef de partie speisewerk

"CHECK is a quick way to record temperatures and also hygiene on a day-to-day basis without the hassle of paper documentation and all digitally and even via app on my smartphone."

Alexander Feil - Chef de Cuisine Lunch & More

"For me, CHECK HACCP saves time first and foremost through the fast recording and complete control of the HACCP standards that I have to document every day. I have every piece of information in the CHECK CLOUD and no more wasted paper and folders. In our production we pay strict attention to making our processes environmentally friendly, and with CHECK we can now also do this in the documentation. All in all, I have a helpfulwork easier with simple operation and control. I can provide my customers with information on questions and problems much more quickly and easily.

Ines Emmert - Operations Manager Lunch & More

"CHECK offers me a unique, digital control and protocol system. Liability cases can be greatly limited, because I have a multi-level temperature documentation until the thermoport is handed over at the destination facility. From production, goods issue to delivery."

Turn your food into a networked product.

Learn more

Send us an enquiry - we look forward to working together to design the best solution for your business.

HACCP lists no longer 4 years in the confusing paper-folder chaos, but transparent, digitally retrievable at any time. All measuring points and documentation as well as alarms in one web interface.

Organize your operation no matter where you are and always stay informed about your process-relevant data.

Efficient energy management - is your refrigerator constantly 3 °C too cold?

Ask CHECK HACCP and uncover your savings potential.

T-Systems Reference Partner

CHECK Services: Transparent food chain from the field to the plate

The CHECK CLOUD digitalization and organization system from CHECK Services allows the hygiene and temperature of food and meals to be digitally monitored and documented. This is intended to improve their quality, increase process efficiency and enable the traceability of reusable systems.

The manufacturer-independent platform developed by CHECK Services, T-Systems and other partners allows cold rooms and food transport containers to be equipped with a temperature monitoring system that documents the transport of food under their respective hygienic conditions. Cold rooms and transport boxes are equipped with temperature sensors that automatically send the current temperature data to the CHECK CLOUD Cockpit. In the case of manual measurements with the Bluetooth core temperature sensor, the recorded measured values are sent to the CHECK CLOUD app directly to the smartphone. Using QR codes, transparent traceability can be easily organised along the process chain from storage, preparation, preparation and transport to the serving of the food.

Digital monitoring of legal hygiene regulations

With CHECK MOBILE, restaurateurs can digitally prove compliance with the legally required Hazard Analysis and Critical Control Points (HACCP) monitoring of temperature and hygiene. It replaces the previous paper-based documentation. CHECK MOBILE users can set up the HACCP monitoring points themselves within minutes by assigning QR codes. HACCP-relevant processes such as goods receipt, storage, preparation, transport and serving are thus digitally structured. The temperature and hygiene documentation at these monitoring points can then be carried out within seconds via app by scanning the QR code and assigning temperature measurements via Bluetooth core temperature sensor or by recording hygiene conditions. The documentation itself can be accessed via a central web interface. There, the results are systematically processed, irregularities are highlighted and overall reports are also made available as a print version.

Intelligent food monitoring with IoT

Further expansion stages of the CHECK product range will include the integration of automatic sensors and the exchange of process-relevant data with equipment manufacturers or ERP systems in the catering sector - as well as the integration of container tracking records in a practical process for setting up reusable cycles. T-Systems itself is responsible for the product implementation, ensuring above all IT Security and data protection in a German data center, as well as the communications infrastructure. This means that the data collected by the sensors or with the specially developed app can be securely transferred to the Cloud and processed, analyzed and made available there. T-Systems manages this information chain end-to-end and adapts it dynamically so that the food chain data can be linked with other data to form new services in the future. Max Maier's next idea: "We want guests in the canteen to be able to query the ingredients and allergens of every dish via an app and a QR code."

T-Systems website

Article Download

Turn your food into a networked product.

Learn more

Send us an enquiry - we look forward to working together to design the best solution for your business.

HACCP lists no longer 4 years in the confusing paper-folder chaos, but transparent, digitally retrievable at any time. All measuring points and documentation as well as alarms in one web interface.

Organize your operation no matter where you are and always stay informed about your process-relevant data.

Efficient energy management - is your refrigerator constantly 3 °C too cold?

Ask CHECK HACCP and uncover your savings potential.

Out of the silos

Max Maier, owner of the kitchen technology provider Rieber, and Anette Bronder, T-Systems Managing Director Digital Division and Telekom Security, on the cooperation between SMEs and corporations, on how digitisation projects need to take away employees' fears and why sometimes mental leaps lead to new business models.